Certificate III in Administration

Meet Amy, who completed a Cert III admin traineeship straight out of school and has been working in administration for more than a decade. However, after becoming a mother and experiencing personal trauma, her anxiety, which she has had since childhood, became unmanageable. Fearing interviews and meeting new people, Amy remained in her job until she saw how medication helped her older sister’s anxiety. After finally seeking help, Amy was offered a position as a support worker at RLA (Real Life Assistants) a year later. Two weeks after accepting the casual role, she resigned from her old job to start pursuing her passion of helping others live better lives. Six months later, she was offered a permanent position as a Support Facilitator, which provided her family with stability while allowing her to continue making a difference. Although she misses community work at times, Amy loves going to the RLA office every day and being surrounded by like-minded colleagues who are passionate about helping others achieve their goals.