Certificate III in Early Childhood and Care

Macey joined RLA in January 2020 as a casual support worker, while simultaneously working part-time at Woolworths. In May of the same year, she began a traineeship in Childcare and successfully obtained her Certificate III in Early Childhood and Care. During her traineeship, Macey worked directly with children aged 2 – 5 years and provided education and support to children with different disabilities, including ASD (Autism Spectrum Disorder) and ADHD.

In May 2021, RLA offered Macey a full-time role to run support groups, which she worked in for a few months before becoming a Support Facilitator. As a Support Facilitator, Macey enjoys meeting new participants and setting them up with support workers, working closely with Support Coordinators to fulfill participants’ goals, completing admin tasks, and effectively communicating with support workers and the company through various platforms such as Sling, Workplace, and Workchat.

Macey acknowledges that although she is young and lacks extensive experience in this field, she cares deeply for everyone and is motivated by her personal struggles with anxiety. Her family also experiences similar mental health issues, and she helps them every day.